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How are managers chosen and developed in your organization?

How do they get the necessary knowledge and skills to manage effectively?

How pervasive is the team spirit within your organization?

How is conflict brought to the surface and resolved?

How do employees feel about their work?

Do they feel supported and valued as team members?

Is diversity valued and supported?


Organizations are effective when employees are able to work together toward a common goal, and when leaders and managers have the necessary knowledge and skills to support and guide their staff. We partner with our clients to help them achieve this goal.

People are often asked to work together, without having a clear understanding of others and how to work with others. Managers are often promoted for being excellent individual contributors without having an awareness of the different skills necessary for effective management.

They may be inadvertently set up to fail because well-intentioned organizations don’t provide the necessary skills, support, and resources to foster constructive communication, conflict resolution and team building. We partner with our clients to address these issues and offer the development and support necessary.

Based on a variety of team skills and managerial models, we offer People Management and Team Building consultations, training, and coaching that supports individuals, teams, managers, and organizations in being more effective.

Possible consulting and coaching focus areas
Our People Management and Team Building consulting and coaching work is tailored to the needs of our clients. These projects can include:

  • High performance team development
  • Team effectiveness assessment
  • Organizational effectiveness assessment
  • Managerial skills review
  • Interviews and focus groups
  • Facilitated team meetings/retreats
  • Team or group coaching
  • “Shadow” coaching of managers in work settings


Possible training program components
Our people management and/or team building programs are tailored to the needs of our clients. Program options can include:

Program duration: 1- 10 sessions (half-day or full-day)

Target audiences:

  • All staff
  • Intact work teams
  • Fast track or high-potential managers/leaders
  • New or newly promoted managers/leaders
  • Transitioning managers/leaders
  • Executives with identified developmental needs


Program component options include:

  1. Topics selected and customized to the specifics of an organization and/or target audience.
  2. Indoor and outdoor experiential exercises, when and where appropriate.
  3. Group coaching or related individual coaching
  4. Customized case studies that highlight the issues covered during sessions.
  5. Feedback and behavioral assessments, with related training and consultation, selected from the following menu of choices such as:
  • Clark Wilson Group 360° Feedback Assessment – gathers anonymous feedback from supervisor, peers/clients, and/or direct reports to measure leadership effectiveness and identify developmental areas.
  • Coping and Stress Profile® – discovers individual stress levels in four life areas and outlines coping strategies for greater personal and professional satisfaction.
  • DiSC® or Myers-Briggs Type Indicator– provides personalized feedback on preferred behavior approaches and insight into the behavior of others.
  • Discovering Diversity Profile® – assesses behavior toward people different from oneself and provides a process to change negative attitudes and resistance into appreciation and cooperation.
  • Hogan Leadership Challenge Report – offers insights into behavior that could undermine or inhibit individual’s effectiveness as a leader by highlighting eleven behavioral strengths that can become counterproductive when individuals are reacting under stress.
  • Personal Listening Profile® – identifies individual approaches to listening and helps people develop adaptive listening strategies for more productive communication.
  • Team Dimensions Profile – explores individual team roles and approaches and outlines processes to create high performance teams.
  • Time Mastery Profile® – looks at individual effectiveness in 12 critical areas to help improve productivity.
  • Transition – The Personal Path Through Change Learning Guide – provides a self-directed process for dealing with change and guides people from resistance to acceptance to action.
  • Work Expectations Profile – explores 10 key expectations of work that drive attitude, thought, feelings, and behaviors.

 

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For more information on propelling your organization forward, please email info@chatsworthconsulting.com

 



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"Thank you for the Career Development program you offered our Vice Presidents here at Citigroup. You managed to bring what normally can be a dull, routine event to life. You engaged the group and offered them tangible, real-world ideas and suggestions – our VP’s are charged and excited now about doing their best in their current positions while they also prepare wisely for their future career at Citigroup. You were great to work with and completely responsive to our changing needs – I would easily and wholeheartedly recommend you as someone who knows her stuff, successfully engages her audience, and offers a value-packed session that gets people thinking, feeling, and most importantly, doing!"
Audrey Graber, Vice President, Training-Human Resources
Citigroup

Downloadable Article:

"Effective Feedback is a Gift."
Feedback is often dreaded and definitely misunderstood; yet there are basic rules that can make feedback more likely to yield the results you want.
Download Article